Effective September 29, 2026
12-Month Service Plan Terms
These terms apply only when a customer selects a yearly, semiannual, or quarterly plan and separately checks the required service-plan agreement before payment.
Term and included visits
The plan begins on the first scheduled service date and ends 12 months later. A yearly plan includes one visit, a semiannual plan includes two visits, and a quarterly plan includes four visits during that term. The exact frequency, price per visit, discount, and expected 12-month spend are displayed beside the consent checkbox and copied into the payment confirmation email.
Payments, saved payment method, and renewal
The first visit is paid at checkout. For a plan with remaining visits, Stripe securely saves the payment method for off-session plan payments; GutterPrice does not receive or store the full card number. Under the current schedule, GutterPrice emails an upcoming-visit and charge notice seven days before service, then charges the saved payment method three days before service at the agreed plan price plus the disclosed applicable tax. Contractor dispatch begins only after payment succeeds. The customer may update payment arrangements or request cancellation by replying to a GutterPrice booking email before the charge. The plan does not automatically renew after its 12-month term. The quoted pre-tax plan price remains the basis for the term unless the submitted property information or service scope changes; applicable taxes may change as required by law.
Scheduling
GutterPrice maintains the recurring-service calendar and will contact the customer about upcoming visits. Preferred dates remain subject to weather, property access, market coverage, and provider availability. GutterPrice may assign different qualified service providers to different visits.
Visit cancellation and plan discount
Each paid visit is subject to the visit-cancellation policy in the general Terms of Service: a confirmed cancellation at least 24 hours before the arrival window receives a full refund; a later cancellation receives a refund minus the $49 GutterPrice cancellation fee; and no refund is available after crew arrival or work begins. Cancelling a single visit does not automatically cancel the remaining 12-month plan. The customer must separately request a plan cancellation by replying to a GutterPrice booking email.
If the customer cancels the plan before completing the committed visits after receiving a plan discount, GutterPrice may collect the difference between the discounted price and the applicable one-time price for completed visits. The maximum adjustment per completed visit is disclosed in the agreement accepted at checkout. No adjustment applies where prohibited by law or when GutterPrice waives it. Cancellation does not create an automatic refund for work already completed.
GutterPrice customer relationship
Service providers receive customer information only to perform assigned GutterPrice visits. During the plan term and for 12 months after the final plan visit, the customer agrees not to bypass GutterPrice to directly solicit, schedule, hire, or pay a service provider introduced through a GutterPrice booking for gutter-cleaning service. Requests for future service, rescheduling, pricing, or payment must be handled through GutterPrice. This restriction does not prevent the customer from hiring a provider that was not introduced through GutterPrice.
Other terms and legal rights
The general Terms of Service, price acknowledgment, completion-review deadline, and Privacy Policy also apply. Nothing in these plan terms limits a right that cannot legally be waived.